Effective Date: 23 April 2026

Welcome to Amrotech. These Terms and Conditions govern the use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by the following terms. Please review them carefully.

1. Business Information

Amrotech is operated by Gabriels Bros Holdings, trading as Amrotech.

Registered Address: 41 Snell Parade, North Beach, Durban, KwaZulu-Natal, 4001, South Africa
Company Registration Number: 2021/488347/07
Email: info@amrotech.co.za
Telephone: 031 065 1069
Website: www.amrotech.co.za

2. Use of Website

By using this site, you confirm that you are 18 years or older or using the site under the supervision of a parent/guardian. You agree not to use the site for unlawful purposes or in any manner that violates these terms.

3. Product Information & Availability

All products are subject to availability. We strive to keep our listings current; however, stock levels may vary. We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payment

All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

We accept:

- EFT (Electronic Funds Transfer)

- PeachPayments (Credit/Debit Card, Apple Pay, Mobicred, Payflex, ZeroPay)

- Cash on Delivery (Durban only, select areas)

Orders are only processed once payment has cleared.

5. Order Processing & Delivery

Processing Time:
Orders are processed within 1 business day

Delivery Time:
Delivery takes 1–3 business days depending on location

Total Estimated Delivery:
2–4 business days

Shipping Cost:

Free delivery on orders over R1000
Flat rate of R139 for orders under R1000

6. Cancellations

Orders can be cancelled prior to dispatch. A 1% cancellation fee applies to cover payment processing charges, depending on the payment method used.

7. Returns & Refunds (Change of Mind)

We accept returns for non-defective products within 14 days of delivery, subject to the following conditions:

Items must be unused, in their original packaging, and in a resaleable condition.
All original accessories, manuals, cables, packaging materials, and items included in the box must be returned.
Proof of purchase, such as an order number or receipt, is required.
For change-of-mind returns, the customer is responsible for return courier costs unless otherwise stated in writing by Amrotech.
Original delivery fees, if charged, are non-refundable.
If a product is returned used, damaged, incomplete, missing accessories, or not in the condition in which it was received, Amrotech may deduct a reasonable amount from the refund to cover the reduced resale value or missing items.

Approved refunds will be processed within 3–5 business days using the original payment method, unless another arrangement has been agreed in writing.

8. Defective Products & Warranty

Customers must notify us as soon as possible after discovering a defect, preferably within 48 hours of identifying the issue.

If a product is confirmed to be defective, damaged in transit, or incorrectly supplied, Amrotech will assist with a repair, replacement, exchange, or refund in line with the product warranty terms and applicable South African consumer law.

Where the return is due to a confirmed defect, incorrect item, or error by Amrotech, Amrotech will cover the reasonable return courier cost.

Products damaged through misuse, neglect, unauthorised repair, physical damage, liquid damage, or use outside the manufacturer’s warranty terms may not qualify for a refund, replacement, or free return shipping.

Amrotech may refer customers to an authorised service centre or assist with a warranty claim on the customer’s behalf. Warranty assessments and repairs may take approximately 2–3 weeks, depending on the product, supplier, or authorised service centre.

9. Bulk Orders

Bulk purchases, special orders, or business-to-business purchases may not qualify for change-of-mind returns unless otherwise agreed in writing. This does not affect a customer’s rights where a product is confirmed to be defective, incorrectly supplied, or damaged in transit.

10. Limitation of Liability

Amrotech is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the value of the purchased product.

11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website indicates your acceptance of any changes. Please review this page regularly.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa and are fully compliant with:

- Consumer Protection Act (CPA)

- Electronic Communications and Transactions Act (ECTA)

13. Contact

For any questions regarding these terms:
Email: info@amrotech.co.za