Privacy Policy

Effective Date: 22 April 2026

At Amrotech, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.

By using our website, you agree to the terms outlined in this policy.

1. Who We Are

Amrotech
41 Snell Parade, North Beach, Durban, KwaZulu-Natal, 4001, South Africa
info@amrotech.co.za

2. Information We Collect

We collect personal data when you:

Create an account
Make a purchase
Contact customer support

Data collected may include:

Full name
Email address
Phone number
Billing and shipping address
Transaction history
IP address or device/browser info (for analytics)

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer service and technical support
Send marketing and promotional messages (only if you opt-in)
Improve website performance and usability
Comply with legal or regulatory obligations

4. Cookies & Tracking

We use cookies and similar technologies to:

Enhance your browsing experience
Monitor website traffic and performance
Personalize content and promotions

You may manage cookie preferences through your browser settings. By continuing to browse, you consent to our use of cookies.

5. Third-Party Services

We currently use:

PeachPayments for secure payment processing
OneSignal (future use) for email marketing (only if you opt-in)

All service providers are vetted and comply with local and international data protection standards. We will update this policy when additional tools are integrated.

6. Data Sharing

We do not sell or rent your personal information.

We may share data with:

Payment processors
Couriers and logistics providers
IT or analytics services (e.g., hosting, backup)

These partners are contractually obligated to handle your information securely and only for the intended purposes.

7. Data Retention

We retain your personal data:

For the duration your account remains active
Or up to 12 months after your last interaction

You may request deletion at any time (see Section 9).

8. Data Security

We implement technical and organizational safeguards to secure your information, including:

SSL encryption
Access controls and secure servers
Regular system updates

While we strive for 100% security, no method of transmission or storage is completely foolproof.

9. Your Rights

Under South African law (POPIA), you have the right to:

Request access to your personal data
Correct or delete your information
Withdraw marketing consent at any time

To exercise your rights, please email us at info@amrotech.co.za. or give us a call

10. Changes to This Policy

This Privacy Policy may be updated to reflect changes in our services or legal obligations.
All changes will be posted on this page with the updated effective date. Please review it periodically to stay informed.