1. Information we collect
We may collect personal information when you create an account, place an order, contact customer support or interact with our website.
- Full name
- Email address and phone number
- Billing and shipping address
- Transaction and order history
- IP address, browser and device information used for security, analytics or site performance
2. How we use your information
- Process and fulfil orders.
- Provide customer service and technical support.
- Send marketing or promotional communication where you have opted in.
- Improve website performance, usability and security.
- Comply with legal, accounting and regulatory obligations.
3. Cookies & tracking
We use cookies and similar technologies to support website functionality, understand traffic and performance, remember preferences and improve the shopping experience. Browser settings can be used to manage or block cookies, although some features may not work correctly if essential cookies are disabled.
4. Third-party services
We use third-party service providers where necessary to operate the website and fulfil orders. These may include PeachPayments for secure payment processing, courier and logistics partners, hosting, backup, security and analytics providers.
5. Data sharing
We do not sell or rent your personal information. We may share information with payment processors, couriers, technology providers and professional advisers where required to provide the service, secure the website, process an order or comply with law.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain an active account or order history, or to meet legal, tax, accounting, warranty and regulatory obligations.
7. Data security
We use reasonable technical and organisational safeguards, including encrypted connections, access controls, secure systems and regular updates. No electronic transmission or storage method can be guaranteed to be completely secure.
8. Your rights
Subject to applicable law, including POPIA, you may request access to your personal information, correction of inaccurate information, deletion where legally permitted, or withdrawal of marketing consent.
To exercise these rights, contact info@amrotech.co.za.
9. Changes to this policy
We may update this policy when our services, technology or legal obligations change. The current version will be posted on this page.
Privacy question or request?
Contact us if you want to access, correct or discuss the personal information we hold.
Contact Amrotech